If you need to delete scans/PDFs that have been added to the system, please go to this article: Deleting Content (PDFs)
You may want to delete content due to it being added in error, or amend the book/journal record due to the bibliographic detail being incorrect (missing author, incorrect title, missing publisher or location, or else missing chapter information).
Please note that if you want to delete content (PDFs), the scan must not be currently in use in any of your DCS requests. If it is, you can either delete the request or you can add another scan to your request and select this instead. You can have a look at this guide for information on how to do this.
Amending content or bibliographic metadata - Requesting a Change
We can also help with amending PDFs for example if there is an issue with the content itself, such as removing a Copyright Notice. We can strip PDFs of pages for you, or you can send us a PDF to replace for you.
You can use the 'Request Change / Query CLA' button in any request to contact the CLA with a change request or question. If doing so, you don't need to include information about your request, just tell us what you want us to change or what your question is about.
If you choose to contact CLA via email instead of the abovementioned button, please provide the following detail:
- ISBN / ISSN of extract (or the title if ISNs are not available)
- Page range of extract
- Volume / Issue number of journal (where available)
- The ID of the request (if possible)
Amending content or bibliographic metadata - Adding a Missing Item of Metadata
If you are looking to add an item of metadata not currently displayed in the DCS record, you can do this yourself from the Active Request page.
When the popup opens, you can fill in any missing data that has the words 'Add a/n' proceeding the field in a text box. You cannot change existing fields here (see section above).
This will automatically update straight away. In the unlikely situation that you change metadata at the exact same time as another user (i.e. in the time you have opened the popup and updated, someone else has already updated the record), you will get an error message informing you of that.