Publisher Supplied Content in the DCS FAQ

Q. Do I have to own a copy of the Publisher supplied  ISBN to make a copy of it?

A. Yes, your library needs to own a copy of the material to be able to create an extract.

Q. Do I have to use Publisher supplied material if it is available?

A. No, you are not obliged to use the Publisher Supplied material for a request if you don't want to. As you progress through the digitisation request, you will still have the option to add your own PDF scan or order from EHESS.

Q. How do I know the page range will be correct? 

We have implemented a ‘Page Range Checker’ for 2.0 so that users can make changes to the Publisher Supplied page range if they need to.   
 
Please see this article for more information on how to user the Range Checker. 

Q. Will the DCS show me associated ISBNs? 

A. Yes, if there are multiple identifiers, the DCS will show them all before you create a content request so you can switch to a copy of the work your library holds, if needs be.

Q. Can I add missing metadata to Publisher Supplied content?

A. You can, but this will be overridden by what is supplied by the publisher when the system synchronises with the database that the Publisher Supplied content is stored in. 

Q. Can I request a change is made to Publisher Supplied metadata?

A. Yes. As the metadata comes directly from the publisher, CLA will need to communicate the requested change to the publisher and ask them to make the change and re-supply the metadata. This means that the change request will take longer to implement than normal, but it is possible.

Q. Is the Publisher Supplied content stored in the DCS itself?

A. No. The actual Publisher Supplied content is stored in the CLA Vault. When you choose to create an extract in the DCS, a call is made to the Vault, and your selected extract will be retrieved from there. The extract itself will be stored in the DCS in PDF format, and it will only be your page range that is stored, not the entire book.

Q. What happens if a publisher withdraws their content from the DCS?

A. Publishers reserve the right to withdraw content from the DCS at any time, but they must give CLA 30 days' notice. If a publisher wishes to remove content, CLA will check the DCS to see how many requests are currently associated and contact all HEIs that are using it. You will then have 30 days to archive the request, upload an alternate scan, and reinstate. This system is in place to ensure that nothing is removed from the system without your knowledge so that we can avoid broken links.

Q. Is there any journal content included in the Publisher Supplied updates?

A. No. Only book content is included in the Publisher Supplied update. 

Q. If the Publisher Supplied Content doesn't meet our HEI’s standards, can I download the extract, make the necessary changes (i.e. OCR it) and then re-upload as a crowd-sourced extract?

A. No, this will breach the agreement we have with publishers. If the Publisher Supplied content does not meet your HEIs standards, we would recommend you scan and upload your own PDF.

Q. What accessibility standard does the Publisher Supplied content meet?

A. This information is not supplied by the publisher as standard, but we are looking into getting this information and making it available to users. Any accessibility standards submitted to CLA by the publishers can be found on this article.