If you do not have an EHESS account, please see the CLA website for more information about registering, please see - https://cla.co.uk/cla-products/higher-education-licence/enhanced-he-supply-service/.
Once you are set up with your EHESS account please contact support@cla.zendesk.com to integrate your account with the DCS. The below article covers the following points:
Information required
Please send the following information to support@cla.zendesk.com:
- Your EHESS account number (which takes the form XX-XXX where X is always numeric). This may also be referred to as the Customer Key or the British Library Account Number.
- Whether you are a pay monthly, or pay in advance customer
If you are struggling to find the above information, please request this from the BL at customer@bl.uk.
Notifications
If you would like, you can change your institution's settings so that users receive email notifications when there is a status change to your EHESS orders (for example if the scan has been uploaded and is 'Awaiting HEI review,’ if the order has 'Failed', etc). To do this, go to the 'My Institution' page, choose the 'Settings’ tab and scroll down to ‘Email notifications’. Click “Edit” and then switch the toggle to “On” for EHESS.
The user who created the request will be sent a simple email letting them know their order has an update and will offer a link directly to the request. If you would prefer not to receive these updates, then simply leave the settings with the toggle off.
Resources
Once you are set up on the system you can order EHESS copies in the DCS. Please see our detailed instruction guide on using EHESS in the DCS Making an EHESS order
You can find our company page about the EHESS service on the CLA website
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